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Growing Middle-Class Growth will Pose the Biggest Challenge for Indian Workplaces by 2030

The Latest research by Steelcase shows that the type of work many companies perform in these countries becoming increasingly more sophisticated, putting a premium on creating workspaces that can help keep valued employees be happy and productive.

Gowth markets such as India and China present a host of special challenges for global enterprises and ambitious local firms alike. The Latest research by Steelcase shows that the type of work many companies perform in these countries becoming increasingly more sophisticated, putting a premium on creating workspaces that can help keep valued employees be happy and productive. The resulting unique challenges will have an enormous impact on businesses and work.

As companies in Growth markets move from simple task-based work to higher-value functions like process engineering, the flexibility and adaptability of workspaces are critical. Steelcase’s research shows that offices that facilitate collaboration, provide employees with a sense of personal space and offer a pleasant respite from hectic city life can make a big difference in retaining employees and building a productive and positive company culture.

Companies that once saw the developing world as primarily a source of low-cost labor are now shifting to higher-skilled work in places like India and China, while moving more basic operations like call centers to cheaper locales such as the Philippines. Accenture’s India operations, for example, evolved from a call center to more complex activities such as analytics, software development, and engineering. These functions require a more evolved skill set and work pattern.

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